Digitales Amt

The Digitales Amt mobile platform offers a comprehensive solution for Austrians to manage official tasks and access public administration information anytime and from anywhere. With a focus on convenience, it is accessible 24/7, effectively eliminating the need to physically visit administrative offices, endure waiting times, and travel. It serves as a centralized hub for digital government services, allowing for secure self-management of personal data.

Signing into this platform is uncomplicated. Once the mobile solution is downloaded, users can login using ID Austria—the evolution of the cell phone signature—or receive guidance to obtain it if they haven't yet. With a successful login, all features become accessible.

Key functions include a well-rounded catalog of official services, an integrated legal information system, and the ability to complete select governmental processes online, such as voter registration and address changes. The introduction of a digital Babypoint checklist is particularly noteworthy, streamlining the process of obtaining essential certificates for newborns. Additional features entail receiving official correspondence digitally, securely signing PDF documents with ID Austria, and a helpful chatbot to address any queries.

To enhance the administrative experience further, features include a reminder service for passport renewals, the capability to save an image of your passport, and seamless redirection to online administration services like FinanzOnline without the need for repeated logins. Uniform adherence to the online process for requesting a voting card across Austria and a document service for obtaining extracts from the central civil status register are also facilitated through the service.

Digitales Amt is dedicated to ongoing enhancements and the addition of new features, ensuring it will continue to advance in alignment with the evolving needs of its users. For more information on the latest updates and new capabilities, users are encouraged to stay informed through the platform's online channels.